AquaCal FAQs

Thank you for visiting our store at PoolHeaterXpress.com. With over 40 years of experience in every aspect of the swimming pool industry, what sets us apart is our honesty, unmatched customer service, and commitment to quality. No fluff, just straight forward advice and exceptional products you can rely on. We've carefully researched and selected the best pool heaters on the market, chosen for their comfort, ease of operation, energy efficiency, durability and affordability.

Is it time to update, upgrade or replace your pool heater? Modern pool heaters have come a long way, offering cost efficient, Eco-friendly performance and Wi-Fi enabled technology that makes temperature control simple and convenient. You can feel confident knowing you are choosing a system that fits your needs, lifestyle and budget, backed by our decades of expertise and customer care.

So what are your needs? Are you looking for convenience? Affordability? Low cost operation? Here is a common scenario: Lets say you are about to head home, and your back is aching after a long day at work. You can open your PoolSync app, switch on your AquaCal heater, adjust the temperature to your desire, and your spa can be ready when you get home. Now that's convenience!

Pool heater installation and maintenance: What, you didn't marry a handyman? In this case, we can help. If you need an installer, click any of the links below to see who is available in your area. If you still have questions, contact us and we can help you find the best fit for your needs. You can look at it like this- with the amount you save from Free Delivery and no sales tax, you can apply towards your installation cost, and your still saving money! AquaCal installation assistance and other installation services.

What size pool heater do you need for your pool, or pool/spa combo? 

From small to large scale pool, our Pool Heater Sizing Chart  will help you determine your heater based on pool size per square feet and/or gallons.  

People also ask:

What is an AquaCal Pool Heat Pump?   An AquaCal Pool Heat Pump is an energy efficient system that uses ambient air to heat your swimming pool water. Instead of burning gas (or propane), it transfers heat from the air into the water using a titanium heat exchanger to provide warm, comfortable water at a fraction of the cost of gas heaters.

How Does an AquaCal Pool Heat Pump work?   AquaCal heat pumps pull warm air across an evaporator coil. The refrigerant inside absorbs the heat, compresses it, and transfers it to your pool water. This process works efficiently even when outdoor temps are as low as 40 degrees F (such as the AquaCal IceBreaker Model SQ160R).

What are the benefits of AquaCal Heat Pumps?

• Energy Efficient Pool Heater: up to 80% lower operating costs than gas heaters.
• Environmentally Friendly: uses heat transfer, not combustion.
• Long Life Span: built with corrosion resistant titanium heat exchanger.
• Pool Heater with WiFi Control: Connects to PoolSync App for remote access and convenience of operation.
• Quiet Operation: models like the AquaCal SuperQuiet are designed for minimal noise.

What Models are available?

• AquaCal TropiCal: with INVERTER technology for reliable, efficient and sustainable  heating and cooling. 
• AquaCal HeatWave SuperQuiet: premium, ultra quiet performance.  SQ models 140R, 160R and 200R are all ICEBREAKERS which heat/cool for year round comfort! 
• AquaCal GBB (Great Big Bopper): For large commercial or residential pools. Email  for information on the GBB.
  

How Long Does an AquaCal Pool Heater Last?  With proper maintenance and protection, and depending on environmental factors, an AquaCal heat pump can last 10-15 years or more. Regular cleaning, filter maintenance, and professional annual inspections can extend the life of your heater.

What should I do if my AquaCal heat pump isn't heating?

1. Keep your pool filter and skimmer clean. Check that the pool pump is running and the water is flowing.
2. Ensure the temperature setting is above the current pool temperature.
3. Inspect for error codes on the control panel.
4. Make sure airflow isn't blocked around the unit.
5. If problems persist, consult a certified AquaCal technician. For more troubleshooting tips, you can check out AquaCal's Troubleshooting guide.

How much does it cost to run an AquaCal Pool Heat Pump?  Operating costs vary, depending on climate, pool size, and desired temp. On average, it could cost $1-$2/day to run, up to 5 X CHEAPER than gas heaters. The PoolSync app can help monitor energy use and temperature efficiency.

Can AquaCal Heat Pumps Work in Cold Climates?  Yes! AquaCal ICEBREAKER models are designed to heat and cool pools even when the air temperatures drop near freezing. They're popular in states from Florida to New Jersey to California for extending the swim season.

Is AquaCal compatible with Saltwater Pools?  Yes! AquaCal heat pumps feature titanium heat exchanger that resists corrosion, making them safe and ideal for saltwater pools.

Where can I buy AquaCal Heat Pump Nationwide?  You can purchase AquaCal heat pumps directly from PoolHeaterXpress.com, an Authorized dealer for AquaCal and other high quality brands (Gulfstream and Raypak). We ship Free nationwide, with no sales tax, and expert support on model selection or finding an installer in your area if needed.

Does AquaCal Offer a Warranty?  Yes! AquaCal provides one of the best warranties in the industry, with 2 years parts and labor, and an additional year when your AquaCal heat pump is connected to the PoolSync Application. Always register your product after installation for full warranty protection.

How Do I connect my AquaCal to the PoolSync App?   Download the PoolSync App (available for iOS and Android), connect to your Wi-Fi network, and follow the setup instructions included with your unit. You'll then be able to monitor and adjust your pool temperature remotely from your smartphone!

Why Choose AquaCal?   Since 1981, AquaCal has been an industry leader in pool heating innovation, offering dependable, energy efficient heat pumps designed for every climate. From Florida to the Pacific Northwest and all in between, AquaCal keeps your pool comfortable all year long!